Privacy policy
How we collect, use and protect your personal data.
This policy describes how Suspectify ("we", "Suspectify") processes personal data when you visit the website, shop with us or contact us. We follow the EU General Data Protection Regulation (GDPR) and applicable law.
Data controller
The data controller is Suspectify. For privacy questions, contact us: info@suspectify.com.
What data we may collect
- Contact details you provide (e.g. name, email, phone) when ordering or emailing us.
- Delivery and billing address needed to fulfil your purchase.
- Order and payment information. Card details are handled by our payment provider — we do not store full card numbers.
- Technical information about how you use the website (e.g. browser, device and approximate location) via cookies and similar technology, to the extent you have consented.
Why we process data
- To process and deliver your order and provide customer service.
- To meet legal obligations (e.g. accounting and consumer law).
- To improve the website, measure traffic and — if you have consented — show relevant marketing.
- To send newsletters or offers only if you have explicitly opted in.
Legal basis
Processing is mainly to perform a contract (your purchase), for legitimate interests (secure operation and improvement of the service) or to comply with legal requirements. Marketing beyond what follows from your purchase is based on consent where required.
Where data is processed
We use trusted providers for the web shop, payment and delivery (e.g. Shopify and logistics partners). Some providers may process data outside the EU/EEA. In that case we ensure appropriate safeguards under the GDPR, such as standard contractual clauses.
How long we keep data
We keep data as long as needed for the purpose — usually for the duration of the contract and thereafter under accounting and complaint rules. You may withdraw marketing consent at any time.
Your rights
You have the right to access, rectify or erase your data, restrict processing, object to certain processing and receive your data in a structured format. You may also lodge a complaint with your national data protection authority.
Contact info@suspectify.com to exercise your rights.
Cookies
The website uses necessary cookies to function and, with your consent, analytics and marketing cookies. You can change your choices at any time via cookie settings in your browser or on the page where we offer that.
Changes
We may update this policy. The latest version is always published here with the date of the last change: May 2026.